Nationwide freight & vehicle shipping · Mon–Fri, 5 am–5 pm PST (902) 580-5488 info@autohaulusa.com
Auto Haul USA
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FAQ

Questions, answered

The things customers ask us most. If yours isn’t here, call (902) 580-5488 or email us.

What can you ship?+

Heavy equipment, construction materials, vehicles and general freight. If your load isn’t on that list, call or email and we’ll tell you whether we can move it.

How do quotes and booking work?+

Send us your route and what you’re shipping and we’ll quote you. For vehicles, quotes are honored through the last day of each month because of fuel surcharges, and a small deposit locks in your rate. After you book, we assign a carrier, set pickup and delivery dates, and send text and email updates.

How and when do I pay?+

Once you book, we email you an invoice with the full price and payment instructions. Payment is due 21 days after delivery and is made by wire transfer. If a deposit applies to your shipment, it is shown on the invoice. Questions about an invoice? Email info@autohaulusa.com or call (902) 580-5488.

What affects the price?+

Mainly distance, pickup and delivery locations, what you’re shipping (type, size and weight), and the time of year.

How quickly can you pick up?+

For vehicles, our carrier network can collect in as little as two business days, in both urban and rural locations. Timing for equipment and freight depends on the load and the route, so ask for an estimate with your quote.

Open or enclosed carrier: which should I pick?+

Open carriers are the standard way to ship a car and the least expensive. Enclosed carriers protect your vehicle from weather and road debris, which is why they’re popular for classic, luxury and high-value cars.

What’s the difference between door-to-door and terminal to terminal?+

With door-to-door, you don’t go to a terminal. We work with you to find the nearest suitable place to pick up or deliver. With terminal to terminal, you drop off at a terminal and pick up at a terminal, which is our lowest-cost service.

Can someone else receive my shipment?+

For vehicles, yes. If you can’t be there, a family member, friend, neighbor or local dealership can receive it. Tell us when you book.

How do I get my vehicle ready?+

Make sure it runs, turn off the alarm, keep the gas tank about half full, and remove personal belongings, aerosols, motor oil and external fuel tanks. Child car seats, jumper cables and a spare tire can stay. See the Cars & Trucks page for the full checklist.

Can I ship more than one item or load?+

Yes. Call (902) 580-5488 (5 am to 5 pm, Monday to Friday, Pacific time) and we’ll work out the best price for multiple items or loads.

Do you ship between the U.S. and Canada?+

We’ve moved vehicles in both directions between the two countries. Call or email us with your route and we’ll walk you through what’s involved.

Do you work with businesses and job sites?+

Yes. We ship for individuals and for businesses, from job sites, yards, dealers, auto auctions, homes and commercial locations.

Still have a question?

Talk to a real person, Monday to Friday, 5 am to 5 pm PST.

Call (902) 580-5488 Get a Quote
Auto Haul USA

Nationwide shipping for heavy equipment, construction materials, vehicles and freight, for businesses and individuals.

Contact
(902) 580-5488
info@autohaulusa.com
995 Beaufort Ave
Halifax, NS B3H 3X9, Canada
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Auto Haul USA is a registered business name (Nova Scotia, no. 4587463) of MIG Investments Inc.